Would your systems find itbefore the inspector does?
Having policies, audits and systems isn't enough. You need to know they're working.
Care Governance Solutions connects audits, workforce compliance, risk, quality, actions and regulatory evidence in one platform — helping care leaders identify gaps, act earlier, and demonstrate continuous improvement.
Built around the CQC Single Assessment Framework.
The Problem
The problem isn't always the absence of systems.
Care providers can have policies, audits, electronic records, meetings and action plans — and still miss emerging risks and compliance gaps.
Published inspection reports repeatedly describe audits that failed to identify problems, records left incomplete, actions not followed through, and leaders unable to demonstrate that improvements were sustained.
CGS is designed to close that gap.
How it works
One connected cycle
Finding a problem is not the end of governance. It is the beginning.
01
KNOW
See what is actually happening across the service.
Audits · Risk · Workforce · Care quality
02
ACT
Turn a finding into something with a name and a date against it.
Assign · Escalate · Track · Resolve
03
EVIDENCE
Show what changed, not just what was recorded.
Trends · Improvement · Assurance · Inspection readiness
Know what is happening. Know what needs action. Know you can evidence it.
Management Intelligence
Know what needs your attention. Today.
- Three priority governance risks.
- Seven actions outstanding, three overdue.
- Four evidence gaps.
CGS turns governance activity into management intelligence — so you are not waiting for an inspection, a commissioner review or a serious incident to discover where your systems are weak.
What CGS Surfaces
The things a spreadsheet will never tell you.
The same finding, appearing in a second audit after you closed the action.
An audit that scores highly every month — because the questions are too easy.
A policy every member of staff has acknowledged, and nobody is following.
A quality statement with no evidence recorded at all.
Who It Is For
Built for every level of care leadership.
Registered Managers
What needs attention today.
Nominated and Responsible Individuals
Assurance that governance is working.
Directors and Providers
Oversight without hunting through folders.
Quality and Compliance Leads
Audits, actions, trends and evidence in one place.
Who We Serve
Built for Every Type of Care Provider
Whether you manage care in people's homes, supported living services, or residential settings, CGS adapts to your regulatory context and CQC registration type.
Domiciliary Care
Home care providers managing dispersed care workers, risk assessments, medication administration, and CQC Safe domain compliance across multiple client homes.
- Lone worker risk management
- Medication competency tracking
- Safe domain evidence generation
- Right-to-work compliance
Supported Living
Organisations providing care and support to adults with learning disabilities, mental health needs, or physical disabilities in supported living settings.
- Person-centred risk assessments
- Safeguarding documentation
- DoLS/MCA compliance
- Responsive domain evidence
Residential Care
Care homes and nursing homes managing complex governance requirements, multi-disciplinary teams, infection control, and Well-led CQC domain requirements.
- Infection control audits
- Mandatory training matrices
- GP/MDT liaison evidence
- Well-led quality statements
Platform Capabilities
Everything Governance in One Platform
Twelve integrated modules covering every aspect of care governance — from CQC readiness to staff compliance, all generating inspection evidence automatically.
Governance Assistant
Ask your governance questions and get answers from your own records — which DBS checks expire this month, what your top risks are, where your evidence sits.
CQC Readiness
Live readiness score against all five CQC key questions and quality statements. Identify gaps before an inspector does.
Auditing & Quality
Schedule, complete, and analyse audits across all governance areas. Track findings, assign actions, and evidence continuous improvement.
Policies & Procedures
Manage the full policy lifecycle from draft to approval. Track staff acknowledgements, version history, and CQC regulation linkage.
Recruitment & HR Compliance
Per-employee compliance dashboards covering DBS, references, right-to-work, qualifications, and all mandatory pre-employment checks.
Training & Competency
Mandatory training matrix, refresher tracking, competency assessments, and certificates — all linked to CQC Safe and Effective domains.
Health & Safety
Accident/incident recording, fire safety, COSHH, equipment checks, and workplace inspections with automated action tracking.
Risk Management
Organisational, service-user, and operational risk registers with controls, review dates, and business continuity planning.
Incidents & Safeguarding
Record, investigate, and learn from incidents, complaints, and safeguarding concerns. Track notifications to CQC and local authorities.
Evidence Vault
Every governance activity automatically generates evidence. Compile inspection-ready evidence packs by CQC regulation, date range, or quality statement.
Reports & Analytics
Governance trend analysis, compliance dashboards, and professional Word/PDF report generation for board reporting and CQC submissions.
Compliance Trackers
Real-time dashboards for all compliance areas with RAG status, expiry alerts, and automated reminders before deadlines are missed.
CQC Framework
Mapped to Every CQC Key Question
Every CGS module directly supports one or more CQC key questions. When an inspector asks for evidence, you generate it in seconds — not days.
Safe
People are protected from abuse and avoidable harm
Effective
People's care achieves good outcomes and is evidence-based
Caring
Staff involve and treat people with compassion and dignity
Responsive
Services are organised to meet people's individual needs
Well-led
Leadership and culture drive high-quality, person-centred care
CGS aligns with the CQC Single Assessment Framework and all current Quality Statements
See CQC Readiness in ActionPricing
Simple, transparent pricing.
One subscription. Your entire governance platform. No modules withheld.
CGS Single Service
One registered location. The complete platform.
- One registered location
- Unlimited users and staff
- Standard onboarding
CGS Multi-Service
Up to two registered locations with central oversight.
- Up to two registered locations
- Unlimited users and staff
- Central oversight across services
- Enhanced implementation
CGS Group
Up to three registered locations with group reporting.
- Up to three registered locations
- Unlimited users and staff
- Group configuration and reporting
- Dedicated implementation
Four or more locations — contact us. All prices exclude VAT.